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  1. InterFulfillment Support Help Center
  2. General Information

General Information

Learn all about our customer services and get the latest announcements and information.

Announcements

  • Holiday Schedule 2026 (Closure Dates)
  • [Important] Increased U.S. Customs Scrutiny on Shipments from Canada
  • [Important Notice] Update on Canada Post Rotating Strikes
  • Handling Your P.O. Box Orders During the Canada Post Work Stoppage
  • [ACTION REQUIRED] Extensiv Shopify App Update Needed
  • InterFulfillment Operational and Carrier Updates
See all 14 articles

API Usage Policy

  • API Usage Policy

Carriers and Rates

  • [Important] 2026 Carrier Rates and Fuel Surcharges
  • InterFulfillment Carrier SLA – Lost/Damaged Parcels
  • Avoiding Carrier Address Correction Fees
  • Shipping in Canada: Managing Costs and Complexities
  • [Important] 2025 Carrier Rates and Fuel Surcharges
  • Important Remote Location Shipping Charge Overview
See all 13 articles

Frequently Asked Questions

  • Importing Goods Into Canada: What You Need to Know
  • Do my products require barcodes?
InterFulfillment Support Help Center