URGENT: Potential Interruption Regarding Your Amazon Shopping Cart Connection
You have been directed to this article because you have one or more pre-wired Amazon Seller Central Connections that are in danger of being interrupted on October 2nd 2019.
Amazon is aggressively vetting their 3rd party developers to ensure compliance with GDPR and CCPA regulations, which are often referenced as “The right to be forgotten.” As part of these regulations, Amazon is restricting access to personally Identifiable Information (PII) through their API. This PII includes important data, such as ship-to address information, and it is impossible to fulfill orders without this type of data.
This decision was made unilaterally and without significant notice—however, Amazon is allowing for 3rd-party developers to defend their need for PII, so our software provider ( 3PL Central) has devised a comprehensive contingency plan to ensure that your service is not interrupted. This requires your immediate action, in which the action items listed below must be completed by October 1st to ensure that your pre-wired Amazon Seller Central Connection is not interrupted.
You may have a couple of questions, which we’ve answered below.
Why does this matter?
There is the potential that our pre-wired Amazon connection will lose access to PII, including ship to-data, on October 2nd, 2019 or anytime thereafter.
At this time, we are required to re-authenticate your Amazon connections. Your invoices will not be affected, and there is no additional cost to you.
What do I need to do next?
You must log in to your Amazon Seller Central account(s) and register a new set of developer credentials.
In order to ensure your Amazon Connection(s) are still providing ship to-data on October 2nd, 2019, please email your new connection data ASAP to firstname.lastname@example.org. Completion after October 1st, 2019 may result in a delay in Amazon order processing—so the sooner this gets done, the better!
New Authentication Instructions:
To retrieve a new set of developer credentials, use the following steps.
Important! Please do not disable our software providers (3PL Central’s) previously existing account access, as this could result in missed orders.
- Navigate to Amazon Seller Central in your web browser.
- Enter your credentials for your Amazon Seller Central account, then click Sign In.
Once logged in, leave the pre-populated data fields as is and click Next.
- You will be presented with a new set of authorization tokens. Copy all values from the form, including the Seller ID, Marketplace IDs, and the MWS Auth Token
- Email our API Team at email@example.com with the tokens you copied in the previous step.
That’s all there is to it! We will take care of the rest. Thank you for your promptness!