To describe the procedures to be followed by Receivers
The procedure is applicable to the warehouse
Receivers and the WM are responsible to follow the laid down procedure in a sequential manner. The General Manager is responsible to monitor closely and ensure that laid down procedures are followed.
5.1 The receiver creates a custom receiving checklist based on the account particulars
5.2 The receiver will schedule the incoming shipment to ensure all shipments are received into stock between 3-5 business days of its arrival at the dock. Customers should reach out to the InterFulfillment customer service department if a shipment has exhausted the 5 business day threshold for processing.
5.3 The shipment expected arrival date will be recorded by the receiver in the receiving log.
5.4 The receiving log is updated with the actual arrival date and shipment information by the receiver as soon as it arrives.
5.5 Receivers inspect the seal on all containers. If any discrepancies are found between the manifest and the container seal, it will be noted in detail on the BOL and the customer will be notified immediately.
5.6 The shipment is then unloaded into the warehouse, scanned and placed in the queue to be received.
5.7 If an incoming shipment document has not been provided by the customer, the shipment will be placed on hold and scheduled once the required information is provided by the customer. A fee is charged for shipments that arrive without ASN documentation.
5.8 Receivers use the customers incoming shipment file and the accounts custom checklist to document the condition of the shipment.
5.9 The receiver will document causes of prolonged receiving time such as a discrepancy or damaged product. Photos are taken of any damaged product. Any items with a discrepancy from the incoming shipment file and the physical count are recounted.
5.10 It is important to note that all initial receipts take longer than replenishments as new items need to be inspected, weighed, measured and created in our WMS.
5.11 Mastercase quantities and dimensions are identified by the receivers only when requested by the customer.
5.12 Receivers check that the manufacturer’s expiry date is acceptable. Serial numbers, expiration dates, lot numbers are recorded by the receivers as per customer request.
5.13 The standard storage UOM is by CuFt. Receivers enter the storage UOM for each master case or item depending on the account particulars.
5.14 All items received at our facility must be individually barcoded. We reserve to refuse items that arrive non barcoded.
5.15 The receiver will work with the WS to assign a warehouse section for each account. The receiver assigns a unique location for each item depending on product dimensions and order volume.
5.16 Products are stored to facilitate FIFO or FEFO methodology depending on the product type.
5.17 Receivers enter their time to receive and confirm the inventory receipt transaction. Inventory is immediately made available in real time and the customer will be sent a receipt confirmation notification.
5.18 The receiver will inform the WS of any new items so that we can introduce the new items to the production team.
6.1 WS, warehouse supervisor
6.2 GM, general manager
6.3 FIFO, first in first out
6.4 FEFO, first expired first out
6.4 UOM, unit of measure
6.5 BOL, bill of lading
6.6 Customer, InterFulfillment client
6.7 CuFt, Cubic Feet
6.8 WMS, warehouse management software