Cross-Docking Order Fulfillment Process Introduction
Cross-dock fulfillment entails receiving inventory of ready-to-ship orders, entering them in the system, and (without storing them) shipping them out to their final destination immediately. When cross-docking order fulfillment, the timeline is crucial, so to avoid any inefficiency or unnecessary storage charges, we require our merchants to immediately inform us of shipments, pre-upload orders in the system and provide us with accurate information in a timely fashion.
In this article, we will cover how to report inbound cross-docking inventory to our receiving team as well as how to import cross-docking orders into the InterFulfillment system.
If your business requires fulfillment of pre-boxed orders please follow the below step to establish an accurate and efficient order fulfillment process.
Inbound Inventory
The InterFulfillment inbound inventory file must be completed and returned to support@interfulfillment.com at least 3 days prior to the arrival of every shipment.
IMPORTANT:
Please use sku name: prebox with the total quantity of boxes that need to be shipped out.
All order boxes need to be barcode labeled with the order reference number.
Please find the inbound inventory files for each facility below:
TORONTO 420 FINCHDENE SQUARE
https://interfulfillment.com/
TORONTO 455 FINCHDENE SQUARE
https://interfulfillment.com/
VANCOUVER 1487 Lindsey Place
https://interfulfillment.com/
Importing Orders
This article reviews how to import an order into the InterFulfillment portal
Importing Orders into the InterFulfillment Portal
- The order Import template is attached below this article.
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Input the reference ID of the orders that exactly match the barcode applied to your individual boxes.
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Use the SKU name "prebox".
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We have a system in place for allocating the prebox orders as soon as the specific inventory arrives. To facilitate this process, kindly include three colons followed by the order number next to your SKU. For example: "prebox:::order reference ID".
Order Status and Modifications
Once imported, you can find the order in the InterFulfillment portal under the Find Orders module.
This article reviews how to review your order status in the InterFulfillment portal
*If you need to make any modifications or cancellations once orders are imported you will need to reach out to support@interfulfillment.com